Last updated: 10 May 2026
These Sportsbook Betting Rules (the "Rules") govern every wager placed at Elements Casino. They sit alongside our Terms and Conditions and apply to all sports, leagues, and event types unless a sport-specific rule below provides otherwise. Single-game sports wagering became lawful across Canada following the federal Safe and Regulated Sports Betting Act (commonly referred to as Bill C-218), which came into force in 2021 — these Rules reflect that framework. By placing a bet, you confirm that you have read and accepted them.
Where these Rules conflict with another document, the order of priority is: sport-specific rules below, then general Rules in this document, then the Terms and Conditions. We may amend the Rules from time to time; the version published on the site at the moment a bet is placed is the version that governs that bet. Material changes are signalled by the "Last updated" date at the top of the page.
You may place sports bets at Elements only if all of the following are true:
A bet is binding only once our server has received and confirmed it, and a unique bet receipt has been issued. The receipt — visible in your bet history — is the source of truth for stake, selection, odds, and timestamp. A bet that fails to reach our server because of a network error, a closed browser tab, or a power loss is not placed, and no settlement will follow.
Elements offers a wide range of bet types across pre-match and live markets. The sub-sections below cover the formats that appear most often. The treatment of voided legs, cash-out, and edge cases is covered in later sections.
A single bet is a wager on one outcome — for example, the Toronto Maple Leafs to win in regulation. Returns are stake multiplied by odds. Most live and pre-match markets accept singles.
A multiple combines two or more selections into a single bet, where every selection must win for the bet to pay out. The combined odds are the product of the individual odds. If any selection loses, the multiple loses. If a selection is voided after the bet is placed (for example, because the event is cancelled), that leg is treated as odds of 1.00 and the multiple settles on the remaining selections.
System bets group multiple singles and multiples into a single ticket so that not every selection has to win for some return. Common formats include Trixie (3 selections, 4 bets), Yankee (4 selections, 11 bets), Lucky 15 (4 selections, 15 bets including singles), Patent (3 selections, 7 bets), and Heinz (6 selections, 57 bets). The bet slip calculates the number of combination bets and the total stake.
An each-way bet is two equal-stake bets in one — one on the selection to win, one on the selection to "place" (finish in a top position). Used most often in horse racing, where the place terms (number of places paid and the fraction of win odds) depend on the field size.
Live bets are placed while an event is in progress. Markets are suspended around key moments — goals, corner kicks, breaks of serve, video reviews — and reopen with new odds once the situation has resolved. Acceptance is subject to a short delay, and bets can be rejected if the price moved or the market suspended in the time it took your request to reach our server. Stale-odds protections apply: if the market should have suspended but did not, the bet may be voided.
The default display is decimal odds (for example, 1.91), which represent the total return per unit staked, including the stake. American (-110) and fractional (10/11) formats are available through the odds-format toggle in your settings. The price that applies to your bet is the price confirmed on the bet receipt at the moment the bet is accepted — not the price displayed on the screen a moment earlier.
Settlement is based on the official result of the relevant league or competition, taken from the recognised statistics provider. Most markets settle within minutes of the official result; some require official confirmation and may take longer. The default settlement rules below apply unless the market name or description states otherwise.
Unless a market name explicitly states "including OT" or "including OT/SO", hockey markets settle on regulation time only — that is, 60 minutes of play, including any empty-net goals scored before the final whistle. Overtime and shootout goals do not count for moneyline, total goals, puck-line, or team-total markets unless flagged. Markets where this distinction matters are clearly labelled in the market name.
Default settlement is 90 minutes of play plus referee-added injury time. Extra time and penalty shootouts count only for markets that explicitly include them ("To qualify", "To lift the trophy", or markets named "incl. ET / Pens"). Abandoned matches: if the game has not reached the end of the 90 minutes when it is abandoned, all undecided markets are voided. Already-decided markets — for example, "First goalscorer" once the first goal has been scored — stand.
Unless a market name states "regulation only", basketball markets include overtime. Quarter and half markets settle on the score at the end of the named period. NCAA games are played in 20-minute halves; market descriptions reflect that.
Run-line and total markets require nine innings of play to settle, except where the home team is leading after the top of the ninth (8.5 innings — "8½ innings" rule). Five-inning ("Yankee") markets settle at the end of the top of the fifth in away-team-leading scenarios, otherwise at the bottom of the fifth. Suspended games carry over only if the official league record shows the game was completed; otherwise undecided markets are voided.
If a player retires or there is a walkover, all bets on the affected match are voided unless the market was already decided — for example, "First-set winner" once the first set has been completed. Players named on the bet slip must take the court for the bet to stand; replacement players void the bet.
A no-contest result voids all match bets. A draw market settles on a majority draw or split draw. Method-of-victory markets settle on the official scorecard or stoppage type — KO/TKO, submission, decision, or technical decision. Cancelled fights are voided; rescheduled fights follow the postponement rule below.
Forfeits before the start of the match are voided. Forfeits after the official start are settled in favour of the opposing team. Map and round markets settle on the named map. If the format changes (best-of-five reduced to best-of-three, for example), affected long-term markets are voided.
Non-runners are voided and the stake is returned. Where a runner is withdrawn after final declarations, Rule 4 deductions may apply to the remaining runners — that is, the price on every other runner is reduced by a published percentage based on the withdrawn runner's odds. Photo finishes and dead heats are settled per the official judge's call and the dead-heat rule in section 9.
Unless stated otherwise, NFL markets include overtime. Quarter and half markets settle on the named period only. Postponed games follow the standard 48-hour rule.
"Cancelled" means the event never started. "Abandoned" means the event started but did not run its full course. The treatment depends on the sport (see section 6) and the market. Where a market is voided, the stake is returned to your real-money balance; if the bet was placed with a free-bet token, the token is refunded subject to its own validity period.
If a fixture is rescheduled to start within 48 hours of its original start time and the venue is unchanged, all bets stand. If it is rescheduled to start more than 48 hours later, or moved to a different venue with a meaningful impact on the result (for example, neutral ground), undecided markets are voided. Sport-specific exceptions apply: tennis fixtures within the same tournament typically stand regardless of the 48-hour window; horse races are usually voided when the meeting is abandoned.
A dead heat occurs when two or more selections finish in a tied position covered by the bet — for example, two horses tying for first or two players tying for top scorer. The standard treatment is: stake divided by the number of dead-heat winners, multiplied by the original odds. The remainder of the stake is treated as a loss.
Worked example. You stake C$50 at decimal odds of 4.00 on a player to be top scorer. Two players tie. Dead-heat return = (C$50 ÷ 2) × 4.00 = C$100. The other half of your stake (C$25) is lost.
Maximum payouts are capped per bet. Where multiple caps could apply — for example, a multiple involving more than one sport — the lower cap governs. The figures below set out our current published limits; we may revise them from time to time, and the limit in force at the moment of bet placement is the one that applies to that bet.
| Sport / category | Max payout per bet (CAD) |
|---|---|
| NHL and major hockey leagues | C$250,000 per bet |
| Soccer — top-tier leagues and tournaments | C$500,000 per bet |
| Basketball — NBA and major leagues | C$250,000 per bet |
| Baseball — MLB | C$150,000 per bet |
| NFL and CFL | C$500,000 per bet |
| Tennis — Grand Slam main draw | C$200,000 per bet |
| MMA / UFC numbered events | C$100,000 per bet |
| Esports — major tournaments | C$50,000 per bet |
| Horse racing | C$50,000 per bet |
A palpable error (also called a manifest error) is an obvious mistake in the way a market was priced or constructed. Examples include a decimal point misplaced (a market opened at 21.0 instead of 2.10), a market that lists the wrong team, a moneyline shown for the wrong direction, or a total set well outside any plausible range. Where a palpable error is identified, we will either settle affected bets at the corrected odds or void them and return the stake. Bets accepted at the wrong price will not be honoured at the erroneous price.
Technical malfunctions of the platform — including disconnects, software bugs, or feed errors from a statistics provider — that cause an incorrect bet acceptance, settlement, or display, will be corrected and the platform balance adjusted accordingly. We will notify you of material adjustments by email.
Live betting carries additional risks because of latency between the actual event and the data feed. Markets are suspended at key moments and reopened with new odds. Where a market should have suspended but did not — for example, immediately after a goal — bets placed during that gap may be voided. We may also limit the number of bets per minute on a single live market and decline rapid-fire requests that suggest automated play.
Bonus bets and free bets are stake-not-returned wagers: if the bet wins, you receive the winnings; the original token does not return to your balance. Profit-boost tokens add a percentage to the winnings of an eligible bet up to a published cap. Each promotion has its own terms, including expiry, eligible markets, minimum odds, and maximum stake during wagering. Where the promotional terms and these Rules conflict, the promotional terms govern for that promotion only.
We monitor accounts and bet activity for behaviour that compromises the integrity of our markets or breaks the law. Where any of the practices below is detected, we may suspend the account, void affected bets, withhold pending payouts, and report to the relevant regulator or sports integrity body.
Bonus abuse means using promotions in ways the terms were not designed to allow. We treat consistent low-risk hedging across linked markets, deliberate losses to clear a qualifying-bet requirement, and systematic exploitation of welcome offers across multiple accounts as bonus abuse. Where bonus abuse is identified, the bonus, any winnings derived from the bonus, and any associated free bets may be forfeited, and the account may be suspended pending review.
If you disagree with a settlement decision, raise it through our standard escalation path:
The terms below are defined for use in these Rules and across our sportsbook. Where a term has more than one common usage, the definition here is the one that applies on Elements.
A bet is placed only once our server has accepted it and a bet receipt has been issued with a unique reference. Network errors or closed browser tabs do not place a bet, even if the bet slip looked confirmed on your screen.
No. Default hockey settlement is 60 minutes of regulation time only. Overtime and shootout outcomes count only when a market explicitly says "including OT" or "including OT/SO". The market name on the bet slip tells you which scope applies.
All bets on the match are voided unless the market in question was already decided before the retirement — for example, "First-set winner" once the first set has been completed. Voided stakes are returned to your balance.
Patterned arbitrage activity may lead to account restrictions or to affected bets being voided under section 14. Occasional bets that happen to be arbed against another operator are not the issue — systematic, risk-free profiteering is.
Most bets settle within minutes of the official result. Some — particularly long-term outrights and markets that depend on official scorecards or league confirmations — can take longer. If your bet is still pending well after the event ended, contact support with the bet reference.
A palpable error is an obvious pricing or market mistake — for example, a decimal misplaced or the wrong team listed. We may void affected bets or settle them at the corrected odds. Section 11 sets out how this works in practice.
Where a Cash-Out option is offered for your selection, you can accept the displayed value to settle the bet before the event ends. Cash-Out is not always available, particularly during fast-moving live markets, and the offer can be withdrawn at any time.
Bets stand if the event is rescheduled within 48 hours of the original start time at the same venue. If it moves outside the 48-hour window or to a different venue with a meaningful impact on the result, undecided markets are voided. Sport-specific exceptions apply.
Stake is divided by the number of dead-heat winners, then multiplied by the original odds. The remainder of the stake is lost. A worked example is in section 9.
Per the table in section 10. Where a parlay covers multiple sports, the lowest applicable cap governs. The cap applies per bet, not per day or per account.